Frequently Asked Questions
Where are EcoAble Cloth Diapers made?
EcoAble Cloth Diapers are designed in California and responsibly manufactured in China. You can read about our manufacturing process here: Behind the Scenes of the EcoAble Cloth Diaper Production
Are EcoAble products US CPSIA compliant?
The EcoAble cloth diapers are tested and certified in compliance with the US CPSIA (Consumer Product Safety Information Act) rules and regulations.
What is your returns policy?
New items can be returned within 30 days of delivery. Read full return policy here: EcoAble Return Policy
Do you provide product warranty?
Yes, EcoAble cloth diapers are covered by 60-day product warranty. You can find more information here: EcoAble Cloth Diaper Warranty
Do you offer trial program?
Yes, we offer 30-Day Cloth Diaper Trial. You can test drive eligible products and return them if not fully satisfied. More about this program here: 30-Day Cloth Diaper Trial
Do you have style guide for your products?
We have created Quick Guide to EcoAble Cloth Products to simplify your shopping decisions
How to properly wash EcoAble cloth diapers?
Visit EcoAble Portal to find answers about proper care for cloth diapers
My cloth diapers leak or stink, what could be a problem?
Visit EcoAble Portal to find troubleshooting guides for cloth diapers
Where are you shipping from?
We ship all orders from USA
How soon will you ship my order?
We process all order same or next business day
Do you ship outside USA?
We don't ship outside USA at this moment, but do exceptions if product is available in our stock room (please contact firstname.lastname@example.org for arrangements)
Where can I find information about your special offers?
EcoAble special offers are emailed to newsletter subscribers only. You can subscribe and instantly receive current offer here: EcoAble Newsletter Signup
Do you sell pre-loved cloth diapers?
We generally rarely list used cloth diapers on the website, but may have some available on hand. Please email to email@example.com for availability
Didn't find your answer? Contact us!