ORDER ONLINE

Order online and make payments with Visa, MasterCard, Discover, American Express or PayPal. Please note due to credit card company approval procedures, you could incur pending charges if billing information is inaccurate.

SHIPPING

We currently offer Free shipping on all orders in the continental USA, including US Military addresses.

We ship worldwide! International orders are subject to additional shipping fees.

We ship all orders same or next business day.

USA orders arrive in 2-10 business days.

International orders arrive in 2-4 weeks (may take longer due to customs delays).

CANCELLING/CHANGING/ADDING TO EXISTING ORDER

We ship very quickly so changes or additions to an existing order may not be possible. If we are unable to apply changes to your order, please refer to our Return Policy.

If you would like to order additional items, please place another order online. We will do our very best to combine the two orders and ship them together.

RETURNS

We promise to refund any items that you are not completely happy with when you return it to us in saleable condition by mail within 30 days of receipt. Refunds will be credited to your original method of payment. Visit Returns Center.

SALES TAX

There is sales tax to California residents.

INTERNATIONAL TAXES & DUTIES

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; EcoAble has no control over these charges, nor can EcoAble predict what they may be.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.