If you're new to cloth diapers, start with getting started. If you're having a specific problem, jump to troubleshooting. Wool care has its own section below. All guides apply whether your diapers are for babies, kids, or adults.

Getting started

Three guides that cover the basics: prepping new diapers, running a proper wash routine, and picking a detergent that actually cleans. Work through them in order if you're setting up for the first time.

Troubleshooting common problems

When diapers leak, smell, or stop performing the way they used to, one of these guides has the fix. Most problems trace to the wash routine or buildup — work through the leak and stink guides first to diagnose, then use the strip, sanitize, or bleach guides as needed.

Wool care

Wool has its own rules. Both guides cover lukewarm-only washing, flat drying, and how to avoid felting. The diaper cover guide adds the lanolizing step that keeps wool water-resistant; the clothes and socks guide covers everyday wool garment care.

Shopping guides

Not sure which cloth diapers are right for your situation? Our shopping guides walk through the options by age group — product types, absorbency planning, stash sizing, and which products match different needs from newborn through adult.

Get help

If you've worked through the relevant guide and your problem isn't solved, contact us — we're happy to troubleshoot. Include details about your water type, detergent, machine type, and how the problem presents, and we can usually pinpoint what's going wrong.

For questions about product warranty, see our warranty policy. For questions about orders, shipping, or returns, see ordering & shipping.